Privacy Policy
Of course. Here is the Privacy Policy for your "Sonyplex OTT" app translated into English.
Effective Date: [Today's Date, e.g., November 26, 2025]
Sonyplex OTT (“we,” “us,” or “the Company”) is committed to protecting your privacy while you use our mobile applications and other online platforms (collectively, the “Service”). This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our Service.
Sonyplex OTT collects information in various ways:
Account and Profile Data: Name, email address, phone number, date of birth, and password.
Payment and Subscription Data: Subscription details and payment method information (e.g., transaction ID, date of payment). (Note: We do not directly store sensitive credit/debit card or payment information. Payment details are processed securely through encrypted third-party gateways.)
Communication Data: Information you provide when contacting us for customer support.
Usage Data: Content you watch, viewing duration, keyword searches, and playback details.
Device Information: Your device model, operating system information, language settings, app version, and unique device identifiers.
Network Information: Your Internet Protocol (IP) address, mobile network information, and your time zone.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance our services and personalize your experience.
We use your information for the following purposes:
Service Provision: To create your account, operate the Service, and manage your subscription.
Personalization: To customize content and recommendations based on your viewing habits.
Process Payments: To process subscription fees and other charges.
Communication: To send you messages regarding your subscription, service updates, technical notices, and promotional information.
Security and Verification: To prevent fraud and ensure the security of our Service.
Service Improvement: To analyze how our users engage with the Service so we can enhance app features and performance.
We may share your information in the following situations:
Payment Processors: To facilitate your payment transactions.
Service Providers: To perform services on our behalf, such as data hosting, analytics, and customer support.
Legal Obligations: When required by law or necessary to comply with legal processes.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
Based on Consent: With your explicit consent.
You have the following rights regarding your information:
Right to Access: The right to request a copy of your personal data.
Right to Rectification: The right to request corrections to any inaccuracies in your data.
Right to Erasure: The right to request the deletion of your personal data, subject to certain conditions.
Opt-Out: You can unsubscribe from our promotional emails or notifications at any time.
We employ robust security measures to protect your personal information. We use encryption, firewalls, and other technical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
We may update this Privacy Policy from time to time. We will notify you of any material changes through the Service or via email.
If you have any questions about this Privacy Policy, please contact us at:
Email: [ [email protected] ]
Address: [A122, Village/Street, Shashi Bhushan Pramanik Road, Thanapara, Post Office: Kushtia,
]